In case you cannot log in at you.zooppa.com correctly in the profile send us a ticket explaining what is your error and why you cannot log in.
You can write us trough our assistance widget in the bottom left corner of the page
or clicking the New Request link in the upper left corner of the page.
It would be great if you can attach a screenshot showing us what's happened and what's going wrong.
After you send the request Zooppa team will respond as soon as possible.