Ogni video che viene caricato su Zooppa deve essere encodato per essere correttamente visibile sul sito.
Every video uploaded on Zooppa must be encoded by our servers to be correctly visibile on our website.
This process might take few minutes to complete depending on filesize and video resolution.
After a successful encoding process we'll send you an email (to your Zooppa registration email) to notify you about publishing in the website.
If you are not receiving any emails under 30 minutes from upload (check also spam folder) please contact our staff though this form writing us:
- Your Zooppa Username
- The uploaded video title
- The project you've uploaded the video
- Time of upload
With this information we can find your video and fix the encoding process.